Co-operative Insurance (CIS) adopts Eqos' Supplier Management system to resolve claims
10th July 2006
Co-operative Insurance (CIS) is to process personal household claims through Royal & SunAlliance's new Internet-based system provided by supplier management experts Eqos.
Jamie Allsop, CIS Project Manager, Claims Transformation Programme, said "The Eqos system enables us to quickly identify the most appropriate supplier and resolve claims faster. Additional benefits are that the system delivers more accurate information and provides a near real-time view of a claim's status. It has also proven to be easy to use and we already have 100 claims handlers operating the system."
The benefits for CIS are achieved by using a central repository for both supplier and claim information, with an automated procedure for the interaction of all parties involved, from instruction to final payment of suppliers.
Implemented in just under three months, the Eqos system forms part of CIS' Claims Transformation Programme that is being rolled out, building on £30M savings already realised through a series of anti-fraud and operational improvement measures.
Notes to Editors:
Eqos Ltd
Eqos delivers flexible, proven solutions for Global Sourcing and Supplier Management over the Internet. Founded in 1997, Eqos is headquartered in the UK. Eqos technology is recommended worldwide as a Microsoft preferred platform for collaborative working and its solutions are used by major retailers such as - Tesco, Sainsbury's, Debenhams, Focus DIY, Virgin, Wickes and US electronics giant Best Buy - plus financial services clients - Royal & SunAlliance and Lloyds TSB Insurance.
More information can be found at www.eqos.com.
For further information, please contact:
Anne Lomax or Linda Laderman @ Linda Laderman PR
Tel: +44 (0)20 7436 6676
Fax: +44 (0)20 7580 0555
E-mail: annel@ladermanpr.co.uk
